Privacy policy

In accordance with Act No. 18/2018 Coll. on the Protection of Personal Data (hereinafter referred to as the "Act") and pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "Regulation")

Right to Information (Section 19 of the Act; Article 13 of the Regulation)

For the purpose of fulfilling the operator's information obligation, which corresponds to the right of the data subject to information, the operator provides the data subject with the following information in accordance with Section 19 of the Act and Article 13 of the Regulation:

I. Identification and contact details of the operator:

Trade name: AMANI World Ltd., Registered office: Pekárska 160/14, Trnava 917 01, Company ID: 53 671 694, Registration: in the Commercial Register of the District Court Trnava, section: Ltd., insert No. 48791/T

II. Cookies

We do not track you on our websites, so only the personal data you consent to are collected. Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit our website, containing information necessary for your device to communicate with our website. These files are stored on your device temporarily or permanently. Most internet browsers are initially set to automatically accept cookies. Cookies do not harm your device.

Cookies are processed based on your consent, except for necessary cookies, which can be processed without your consent, based on legitimate interest and in accordance with the Electronic Communications Act. Providing consent for cookies purposes is voluntary, and you are not obliged to give it. Browsing our website is not conditioned upon giving consent for cookies. Providing cookies, especially those for marketing and analytical purposes, is not a legal or contractual requirement. We do not use automated decision-making or profiling when processing cookies.

III. Purposes of processing personal data of the data subject by the operator:

We necessarily need your personal data because if it is not provided, a contractual relationship between you and our company cannot be established, as it is an essential requirement of contracts entered into between you and our company in accordance with Act No. 40/1964 Coll. Civil Code, as amended, and Act No. 513/1991 Coll. Commercial Code, as amended. As a result, we would not be able to provide you with the real estate services we offer. However, if you decide not to provide us with your phone number or email address, it does not prevent the establishment of a contractual relationship or the provision of real estate, marketing, or other services, but our mutual communication will not be as efficient as if you had provided them.

Legal Basis for Processing

In this case, we process your data based on the concluded contract (e.g., brokerage contract, cooperation agreement, contract for work, deposit agreement, etc.), as the processing is necessary for the performance of the contract to which you are a party.

Data Retention Period

Your personal data will be retained for the duration of the contract and after its termination for the period necessary to enforce accountability claims, i.e., for 4 years after the termination of the contract.

Categories of Recipients

Depending on our contractual obligations, we may transfer your data to a lawyer for the preparation and assessment of contractual documentation (e.g., for the preparation of a purchase contract, reservation contract, contract for work), possibly for the execution of contract authorization, a notary for the preparation of a notarial deed or another real estate office representing the interests of the other contracting party in the business relationship, the relevant district office (land registry department) when filing a proposal for registration in the land registry, the building management company, or the Slovak Trade Inspection as the supervisory authority.

Accounting

Purpose of Processing Personal Data

Fulfilling our obligations under the Accounting Act (accounting and preparation of accounting documents, especially administration and invoicing of services provided based on contracts, processing of accounting, tax documents, and invoices). We necessarily need your personal data to fulfill our legal obligation.

Legal Basis for Processing

In this case, we process your data based on Act No. 431/2002 Coll. on Accounting, as amended, Act No. 595/2003 Coll. on Income Tax, as amended, Act No. 222/2004 Coll. on Value Added Tax, as amended, and other legal regulations.

Data Retention Period

Accounting documents must be retained for ten years according to the law.

Categories of Recipients

The Statistical Office of the Slovak Republic, executor, bankruptcy trustee, preliminary administrator, auditor, tax office, health insurance company, Social Insurance Agency, accountant, tax advisor.

Purpose of Processing Personal Data

Enforcing legal claims (e.g., unpaid commissions, contractual penalties for breach of contractual obligations) and protection against claims made by third parties, bankruptcy proceedings, restructuring proceedings, assignment of claims. Processing of personal data of the data subject is necessary to achieve the purpose of processing. Without personal data, we would not be able to enforce the legal claim.

Legal Basis for Processing

Based on our legitimate interest according to Article 6(1)(f) of the General Data Protection Regulation (processing is necessary for the purposes of the legitimate interests pursued by the controller).

Data Retention Period

Until the claim is enforced, or until the expiration of the limitation period for asserting the claim.

Categories of Recipients

Slovak Trade Inspection, court, lawyer or other legal representative, criminal prosecution authorities.

Handling Complaints Received

Purpose of Processing Personal Data

Fulfilling our obligations under the Consumer Protection Act (recording and handling received complaints). We necessarily need your personal data to be able to handle your complaint in accordance with the law.

Legal Basis for Processing

Fulfilling our legal obligations under Act No. 250/2007 Coll. on Consumer Protection.

Data Retention Period

Your personal data will be retained until the expiration of the period for imposing a fine by the Slovak Trade Inspection, i.e., for three years from the handling of the complaint or grievance, or until the expiration of the period for asserting the right in court.

Categories of Recipients

Slovak Trade Inspection, court, lawyer or other legal representative, mediator, alternative dispute resolution entity, our franchise partner.

Handling Requests from Data Subjects

Purpose of Processing Personal Data

For the purposes of handling requests from data subjects who have exercised their rights under the General Data Protection Regulation (GDPR). Providing your data is necessary to handle the request.

Legal Basis for Processing

Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation) and Act No. 18/2018 Coll. on the Protection of Personal Data and on amendments to certain acts

Data Retention Period

During the period for imposing a penalty by the Office for Personal Data Protection, i.e., for 5 years from the exercise of the data subject's right.

Categories of Recipients

Office for Personal Data Protection, court, lawyer or other legal representative, partner.

Newsletter

Purpose of Processing Personal Data

Sending newsletters (advertising and marketing of the operator's services and products, by sending informational newsletters about our products and services and the current offer of real estate, etc.) in electronic form to interested parties and visitors to the website who have expressed interest in receiving the newsletter.

Legal Basis for Processing

We will process your email address based on the consent you have provided. You can withdraw your consent at any time, either by unsubscribing from the newsletter (by clicking on the link contained in each message) or by sending a message to one of our contacts. Providing consent is voluntary, and you are not obliged to give it. However, entering your email address is necessary for sending the newsletter, and without it, we cannot send you the newsletter.

Data Retention Period

We will process your email address for the duration of your consent, up to a maximum of four years from the withdrawal of consent (Section 116(5) of the Electronic Communications Act).

Categories of Recipients

Your email address will not be transferred to a third party.

Recording Inquiries from Interested Parties for Real Estate Services and Contacting Them

Purpose of Processing Personal Data

Recording inquiries from interested parties for AMANI World services and contacting them. The operator processes basic contact details of interested parties who contact them and are interested in AMANI World Services to be able to contact them back with a service offer or respond to their questions.

Legal Basis for Processing

We will process your inquiry based on the legitimate interest of the operator. The operator processes basic contact details of interested parties and information about the property of those who contact them and are interested in selling/buying or renting properties to be able to contact them back with the offer of real estate brokerage services or respond to their questions about real estate brokerage services. By processing personal data, the operator pursues its interest in acquiring clients, orders, and bookings.

Data Retention Period

Your personal data will be processed for the period necessary to process your inquiry, up to a maximum of 90 days. After this period or if consent is withdrawn, your data will be destroyed. However, if we enter into a contract together (e.g., a brokerage contract), personal data will continue to be processed, but not based on consent, but based on the concluded contract.

Categories of Recipients

Our partners.

Job Applicant Database

Purpose of Processing Personal Data

Processing personal data for the purpose of recording job applicants for future employment needs.

Legal Basis for Processing

We will process your inquiry based on the consent you have provided. You can withdraw your consent at any time by sending a message to one of our contacts. Providing consent is voluntary, and you are not obliged to give it. However, entering your identification details and information about your work and professional qualifications is necessary for us to include you in the job applicant database and contact you in case of a vacancy.

Data Retention Period

Your personal data will be processed for a maximum of 12 months from the date of submitting the job application directly to the operator via the form on the operator's website or after 12 months from the conclusion of the selection process if the unsuccessful candidate has given consent to be included in the job applicant record in the selection process for a specific position. After this period or if consent is withdrawn, your data will be destroyed. However, if we enter into a contract together (e.g., an employment contract), personal data will continue to be processed, but not based on consent, but based on the concluded contract.

Contacting for Satisfaction Survey

Purpose of Processing Personal Data

Sending a satisfaction questionnaire in electronic form to clients or telephoning clients whom the operator has provided any service.

Legal Basis for Processing

We will process your inquiry based on the legitimate interest of the operator. By processing personal data, the operator pursues its interest in obtaining feedback from clients and improving its provided services.

Data Retention Period

Your personal data are not stored for this purpose; they are used by the operator only once to contact you with a satisfaction survey.

Categories of Recipients

Our partners.

Reviews

Purpose of Processing Personal Data

Publishing reviews and experiences of clients with the operator's services on the website.

Legal Basis for Processing

We will process your inquiry based on the consent you have provided. You can withdraw your consent at any time by sending a message to one of our contacts. Providing consent is voluntary, and you are not obliged to give it. However, processing your basic identification details, details about the property to which the service was provided, and your review is necessary for us to be able to publish your review.

Data Retention Period

Your personal data will be deleted immediately after fulfilling the purpose or after exercising the right to erasure, otherwise after 7 years from providing the review.

Categories of Recipients

Visitors to the AMANI World website.

Automated Decision-Making and Profiling

Automated decision-making or profiling is not used in the processing of personal data.

Transfer of Personal Data to Third Countries

The free movement of data within the member states of the European Union is guaranteed by this regulation.

Further Rights of the Data Subject

Right of Access to Personal Data (Article 15 of the Regulation)

You have the right to obtain confirmation from us as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data (copies of them) and additional information to the extent specified in Article 15 of the Regulation.

In most cases, we will provide you with these copies of your personal data and additional information in written paper form, unless you request another method of provision. If you request the provision of this information by electronic means, it will be provided electronically, if technically feasible.

Right to Rectification of Personal Data (Art. 16 of the Regulation)

We take appropriate measures to ensure the accuracy, completeness, and timeliness of the information we have about you. However, this right allows you to request us to rectify without undue delay your incorrect personal data or complete your personal data if it is inaccurate, incomplete, or out-of-date. Please note that you are required to provide us only with personal data that is complete and correct, and you are responsible for the falsehood of personal data you have provided to us.

Right to Withdraw Consent

In cases where we also process your personal data based on consent, you have the right to withdraw this consent to the processing of personal data at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal, but it prevents us from further processing your data for those purposes for which we needed your consent for the processing of personal data. Consent can be withdrawn in the same manner as it was given or by notifying the withdrawal of consent to any of our contacts.

Right to Erasure of Personal Data (the "Right to be Forgotten") (Art. 17 of the Regulation)

You have the right to request us to erase your personal data without undue delay after exercising this right if one of the following reasons applies:

you have withdrawn consent on which the processing was based and there is no other legal ground for processing your personal data (e.g., fulfilling our legal obligations),

you object to the processing of your personal data based on legitimate interest, and 

there are no overriding legitimate grounds for processing,

the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed,

the personal data have been unlawfully processed, or

the personal data must be erased to comply with a legal obligation.

However, according to applicable rules, we cannot comply with your request for erasure of data if we still need the personal data to fulfill our legal obligations or if further processing is necessary for the establishment, exercise, or defense of legal claims.

Right to Restriction of Processing of Personal Data (Art. 18 of the Regulation)

You have the right to request us to restrict the processing of your personal data if:

at the same time, you contest the accuracy of the personal data (for the period allowing us to verify the accuracy of the personal data), or

the processing is unlawful and you oppose their erasure, or

we no longer need them, but you require them for the establishment, exercise, or defense of legal claims, or

you have objected to processing based on legitimate interest, until it is verified whether the legitimate grounds on our side outweigh the legitimate grounds on your side.

Restriction of processing means that such personal data, with the exception of storage, are processed only with your consent or only to the extent necessary for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State. If we restrict the processing of your data and later the reasons for which processing was restricted cease to exist, we will inform you before lifting the restriction of processing.

Right to Data Portability (Art. 20 of the Regulation)

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, under legal conditions; exercising this right does not affect your right to erasure of personal data. The right to data portability, however, only applies to personal data that we have obtained from you based on consent or on a contract to which you are a party.

Right to Object to Processing of Personal Data (Art. 21 of the Regulation)

If the processing of your personal data is based on our legitimate legitimate interest or if processing your personal data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, you have the right to object to the processing of your personal data. In such a case, if you lodge an objection and we do not demonstrate compelling legitimate grounds for processing your personal data, or if you lodge an objection to the processing of your personal data for purposes for which your personal data are processed in the given case, we will no longer process your personal data for these purposes.

Right to not be subject to a decision based solely on automated processing, including profiling (Art. 22 of the Regulation)

In processing your personal data on our part, there is no automated decision-making or profiling.

Right to Lodge a Complaint with a Supervisory Authority (Section 100 of the Act; Arts. 77 and 79 of the Regulation)

If you believe that the processing of your personal data is in conflict with the Act or the Regulation, you have the right to lodge a complaint with a supervisory authority. The complaint must contain the name, surname, correspondence address, and signature of the complainant, the identification of the entity against whom the complaint is directed with the name, surname, permanent residence, or name, registered office, and identification number, if assigned, the subject of the complaint with the indication of the rights that were allegedly violated during the processing of personal data, evidence supporting the claims stated in the complaint, a copy of the document or other evidence proving the exercise of the right according to the second part of the second chapter of the Act or the Regulation, if such right was exercised by the data subject, or indication of reasons worthy of special consideration about not exercising the relevant right if the complaint was filed by the data subject.

Without prejudice to your right to seek protection of your rights by lodging a complaint with the Office, you also have the right to seek protection of your rights in the court having substantive and local jurisdiction, if you believe that your rights established in the regulation have been violated as a result of processing your personal data in conflict with the regulation.

If you need any part of the text explained, advice, or to discuss further processing of your personal data, you can contact us at any time at the email address: info@amani-world.com

This document becomes effective on 19.01.2024